FAQs

  1. What types of clothing do you offer?
    We offer a wide range of clothing, including printed leggings, t-shirts, hoodies, sweatshirts, and non-printed basics in various styles such as casual and activewear.
  2. What materials are your products made of?
    Our products are made from high-quality fabrics, including cotton, polyester, and blended materials, ensuring comfort and durability.
  3. Do you offer customization for printed clothing?
    No, but in future we will provide customization options where you can choose your design, logo, or text to be printed on our apparel.
  4. What printing methods do you use?
    We use high-quality printing techniques such as Direct to Garment, Digital printing, and Sublimation to ensure long-lasting prints.
  5. How can I find my size?
    We have a detailed size chart available on each product page. Please refer to it before making a purchase to ensure a perfect fit.
  6. What is the difference between printed and non-printed products?
    Printed products feature custom designs, graphics, or logos, while non-printed products are solid-coloured or come with minimal branding for a clean, classic look.
  7. How long will it take to receive my order?
    Shipping times vary depending on your location. Typically, it takes 3-6 business days for domestic orders. Specifically for printed products it might take around 5-7 business working days.
  8. Do you offer free shipping?
    Currently, we offer free shipping on all orders as a complementary to our Whozbrand family. Check our shipping policy for more details.
  9. Can I track my order?
    Yes, once your order is shipped, you will receive a tracking number to monitor your shipment’s status.
  10. What is your return policy?
    We accept returns on unworn, unwashed items with tags intact 5 days post-delivery. Please visit our returns page for more details.
  11. Can I return customized or printed products?
    Unfortunately, customized or printed items are not eligible for return unless there is a manufacturing defect.
  12. How do I exchange an item?
    If you need a different size or colour, please follow our exchange process by contacting customer support or visiting the returns/exchanges page.
  13. How do I take care of printed clothing?
    To ensure the longevity of your printed apparel, wash them inside out in cold water and avoid using harsh detergents. Line drying is recommended to preserve the print quality.
  14. Are there any special care instructions for non-printed products?
    Most of our non-printed products can be machine-washed. However, always refer to the care label for specific instructions.
  15. Do you offer bulk ordering or wholesale options?
    Yes, we provide discounts for bulk orders. For wholesale inquiries, please contact our customer support team directly.
  16. Is there a minimum order quantity for custom or bulk orders?
    For custom orders, the minimum order quantity is typically 10 pieces. For wholesale, please reach out for details based on your requirements.
  17. How can I contact customer service?
    You can reach out to our customer service team via email at [connect@whozbrand.com], through our contact form, or by calling [+91 90351 01196 or +91 88846 03212].